Edition 1284
30 August 2014
Edition: 1284

Read this week's issue online exactly as it appears in print.

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Repairing Internet Explorer 8

in Money · 08-01-2011 00:00:00 · 0 Comments

The latest version of Internet Explorer offers greater security with many features including incognito surfing. However, there are complaints that Internet Explorer hangs frequently and takes time to load. This article explains how to repair Internet Explorer 8 to help avoid these problems.

Repairing Internet Explorer 8

Why Internet Explorer 8 Takes Time to Load
Generally speaking, the problem of slow load time is not specific to Internet Explorer 8 alone. Slow functioning and freezing applies to all browsers - not only the ones from Microsoft - depending upon the circumstances wherein they are used. There may be many reasons for this behaviour. However, as most people use the latest version of Internet Explorer, IE8, the complaints are more—indicating that slow load time is a major flaw in the latest version of IE8. On the contrary, there are many users who enjoy the features of Internet Explorer 8. It does take time loading, but, once loaded, it is great for working, gaming, entertainment, and other uses.
Internet Explorer 8 however does create problems on some PC’s, the major problem being it’s none responsiveness at times. On some PC’s, the problem is so recurring that it has led to several discussions in online forums branding Internet Explorer 8 as a useless browser. However, the latest version of Internet Explorer is the most stable browser amongst all its predecessors. Before discussing the troubleshooting and repairing of Internet Explorer 8, I would like to inform you of the main reason why it takes so long to load.
If you have used Internet Explorer 8, you will agree that there are many features in the latest version of this web browser. When you open a fresh window of Internet Explorer, it makes you wait for a long time before presenting you with the menu for navigation. This is because it has to load all of the default accelerators and plug-ins in addition to the ones you have added to the browser. Most of these add-ons and plug-ins have to be loaded into the PC’s memory before you can start browsing. Other extras (additional plug-ins) are loaded on demand and are cached for further use.
NOTE: If you want to check out the Internet Explorer 8 plug-ins, open the Tools menu, and click on Manage Add-ons. You will be presented with a window that will show most of the plug-ins in use by the browser. If you want to speed up Internet Explorer and reduce its memory requirements, you may remove or disable the plug-ins that you don’t need.
How to Fix and Repair Internet Explorer 8
Step 1
Most of the time, the problem is with your antivirus or antispyware. In fact, incorrect settings in your antivirus and antispyware create problems not only with Internet Explorer but any browser or application requiring data transmission over a network. To check if they are the cause, turn them off. Close all open windows of Internet Explorer 8, and open a fresh one. Use this Internet Explorer window to browse ONLY secure sites. If it works fine, the problem is with your antivirus or antispyware software. You can isolate the problem by turning them off one at a time and seeing which one is causing the problem. You may then fix it by updating or reinstalling the antivirus or antispyware program or even by replacing the one creating the problem. But, if your Internet Explorer still causes problems, look at Step 2.
Step 2
Add-ons or plug-ins are either added manually or are added with the installation of an application such as Adobe Acrobat Reader. A corrupt add-in can cause Internet Explorer to freeze. To check this, right click on the icon of Internet Explorer, and select the option Run without Add-ons. If Internet Explorer begins working properly, one or more of the add-ons are corrupt, and you should follow the method mentioned in the next paragraph to fix the issue. If it is not working properly even with add-ons disabled, you may need to proceed to step 3.
To locate the plug-in creating the problem, start Internet Explorer normally and disable all plug-ins. Enable each plug-in, one by one, after browsing for some time with each plug-in. You can isolate the plug-in causing the problem as Internet Explorer 8 hangs as soon as you enable the corrupt plug-in. Click on the Disable or Remove button after selecting the plug-in in the Manage Add-ons window to fix the problem.
Step 3
There is a high possibility that one of the processes on your machine is conflicting with the functioning of Internet Explorer. To check this, you will have to test Internet Explorer 8 in a clean boot environment. (http://support.microsoft.com/kb/331796)
The link also explains how to isolate the process that’s interfering and causing Internet Explorer 8 to freeze. If your problem persists, you will have to go for a reset as discussed in Step 4.
Step 4
Resetting Internet Explorer restores the browser to the state when it was first installed. This means that it removes all additional add-ons that were added to Internet Explorer either intentionally or unintentionally. Most applications add their own plug-ins, such as the Adobe Suite, which adds PDF and Flash plug-ins. To reset Internet Explorer 8 perform the following steps.
1. Close all open windows of Internet Explorer.
2. Open a fresh window of Internet Explorer, and click on the Tools menu.
3. In the dialog box that appears, select the last tab named Advanced (see figure).
4. The last button in the Advanced page of the Internet Options Dialog is named Reset. Click on the button.
Please note that the Reset operation resets every user setting in Internet Explorer except the Favourites folder. After completing the Reset operation, check to see if Internet Explorer is functioning properly. If the browser works fine after resetting Internet Explorer, your problem is fixed. Otherwise you will have to re-register all components of Internet Explorer 8. If the problem disappears after re-registering all components, you are done with troubleshooting Internet Explorer 8. If Internet Explorer 8 continues to freeze, the final resort is to reinstall Internet Explorer 8.
A proper reinstall of Internet Explorer 8 should fix the problem when Internet Explorer 8 hangs frequently. If the problem still persists, you will need expert help. You may either contact PC Surgery, BlueChip IT or the Microsoft Help and Support Center.
Tip: Internet Explorer 8 freezing can also occur when you open too many tabs. Try to keep the number of tabs in Internet Explorer to five or less. If you need more, it is better to open a new window of Internet Explorer instead of more tabs in the same window.

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Edition 1284
30 August 2014
Edition: 1284

Read this week's issue online exactly as it appears in print.

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