You saved me an expensive debacle (£400) as I wasn’t aware the UK doesn’t accept the EU Covid vaccination certificate. How bloody ridiculous can it get?

Full marks to for the ease of cancelling 3 hotels without charge and to BA for the speed and ease with which they produced a voucher for my cancelled return flight, for future travel.

But ZERO kudos to Ryanair! I spent 2 unsuccessful hours attempting to cancel my outward flight ~ has anyone ever successfully obtained a cash refund or a voucher for a future flight from this outfit?

This fiasco was my second unsuccessful attempt to get satisfaction from Ryanair ~ never again.

I like the new TPN format, it’s a very good and well balanced read.

Ray Scott, Faro,
By email