Speaking to Lusa, Nuno Inácio, from Bolt Portugal, explained that, at the moment, Bolt "does not have a category for reduced mobility", having in the application, according to the law, a link in which one is directed to a page with all the possibilities, but with other entities.
"We have our cars that can take people with reduced mobility, the big difference in this launch is that, first, we are going to train the drivers and then create an accessibility category of our own in which the user who has these limitations is sure that, by calling through this category, they will not only have a car, but a driver who is prepared to be able to transport them with maximum safety and with all the necessary training," he explained.
According to the responsible, Bolt, together with the Portuguese Association for the Disabled - APD, created a partnership for the latter to train the drivers of the platform, with 100 already certified.
Nuno Inácio hopes that "around four thousand more drivers will be trained" throughout the country, as long as they have the necessary conditions, namely an adequate car.
As we are not "experts" in the matter, we decided to resort to an association that knows very well the difficulties of this type of user", said Nuno Inácio, explaining that the partnership with APD made the drivers have training focused on several areas, such as the way to communicate and approach customers with reduced mobility, the procedure with the wheelchair and the entrance of the passenger in the car.
For now, the 100 drivers that received the training will be in Lisbon, but in Porto there has already been expressed interest.
"We are working to start in Porto as well and to reach four thousand drivers all over the country", he said.
Bolt, along with Uber and FreeNow, are the three platforms of Individual and Paid Transportation of Passengers in Unmarked Vehicles from Electronic Platform (TVDE) operating in Portugal.