“Although it was possible to refuel on several flights and find transport solutions for about 1,800 passengers who had been retained at the airports of Ponta Delgada, Lisbon, Horta, Terceira and Boston, it has not yet been possible to restore all traffic. About 300 passengers have to be rearranged, mainly between the Azores and Boston” explains a note from the airline.

Azores Airlines was “forced to cancel flights between Boston and the Azores and also reduce or cancel some domestic calls scheduled for 13, 14, 15, 16 and 17th of July.” SATA´s communications office ensures that assistance has been provided in from of “accommodation, meals and ground transportation” to passengers for whom the carrier has not yet found an adequate solution. SATA “deeply regrets what happened” and assures that “it is doing everything in its power to get passengers to their destination as soon as possible.”