The campaign Algarve aims to address the recurring struggles affecting the public transport sector, engaging consumers to report the current state of play of bus stops and shelters in the region. All the complaints will then be forwarded to the relevant authorities.
The campaign is partly the result of what the consumer watchdog describes as the current state of public transport in the region. Among their qualms are degraded bus stops and shelters that are constantly subject to harsh weather conditions. In addition, DECO says they poorly lit, dirty and without seating and passenger information systems.
In a statement, the organisation added that “surprisingly, these circumstances are faced by consumers not only in older and ageing bus shelters, but also in recently built facilities.”
It adds that “in light of this reality it is fundamental to reflect about the current use of public space and demand more, and better conditions for commuters.
“Guaranteeing protection and passenger safety in bus shelters is, above all, a legal obligation, and current facilities are extremely detrimental to consumers.”
DECO Algarve is now calling on consumers to take action, using the website www.queixasdostransportes.pt to share their views and experiences, as they strive to continuously safeguard their interests with the public transportation stakeholders.
This news comes after the Algarve Intermunicipal Community (AMAL) said it will launch an international public tender in October to create an integrated public bus transport network in the region.
According to Jorge Botelho, president of the association of municipalities, the tender will have to be awarded by the end of 2019.
He said: “Those who do not have a car have a lot of difficulties in getting around the Algarve”, deeming the current system “inefficient”.