Since then we have been trying without success to obtain a vaccination certificate

We both have up-to-date I-phones with Portuguese numbers- for two months now I have been trying to obtain the code number to get the certificate without success

I have been to the local health centre in Lagoa and directly given our phone numbers to the staff there I have correctly entered our birth dates SNS numbers and other details and yet the system does not work!

What happens in the case of older people who may not have a phone with a screen and have no idea what an "app" is? Why does the SNS not provide a paper or plastic vaccination certificate for those who have problems with digital and electronic media? In early November we are supposed to go on a trip to Porto and Braga- but in order to stay in a hotel we need a vaccination certificate!

Why is the government ignoring the needs of a large section of the population?

Graham Chambers