Pessoa Idosa Service is a service offered by the Bissaya Barreto Foundation and
was created in 2014, in Coimbra. By offering this service, the Coimbra
foundation intends to “provide support in a personalised way”, to be close to
elderly “victims of violence”, they explained to The Portugal News.
However, there is also the purpose of educating society, regarding a theme that
accounts for an “emerging phenomenon.”
Bissaya Barreto receives complaints in person, in the vicinity of the
foundation, or at the victim’s home. Complaints can also be sent via email, or
over the phone line, with no associated costs.
registering the complaint, which can be made by the victim or by someone with
knowledge of the abuse, the situation will be reported to the competent
authorities, which will act in the victim's geographical area. Although the
case is left to the authorities, the SOS Pessoa Idosa Service will always maintain
contact with the victim to keep following up on the case.
to statistical data from the Foundation, requests for help mostly come from
women between 75 and 84 years old. More than half of the victims live in a
situation of widowhood, as well as 53 percent of the victims live with family
members or caregivers, being the situations in which situations of violence are
most recurrent. The most common form of violence is negligence, which accounts
for 32 percent of complaints, five percent last for more than a year. According
to the complaints, most of the aggressors are members of the victim's family.
About 40 percent of aggressors are men, namely children of victims.
complaints were made by people residing in the district of Lisbon, followed by
Setúbal and Porto and Coimbra, occupying the third place, with 10 percent of
lines to report a situation are:
line (no call costs): 800102100
where a form for complaints can be found: https://www.fbb.pt/sos
Deeply in love with music and with a guilty pleasure in criminal cases, Bruno G. Santos decided to study Journalism and Communication, hoping to combine both passions into writing. The journalist is also a passionate traveller who likes to write about other cultures and discover the various hidden gems from Portugal and the world. Press card: 8463.