According to a questionnaire carried out during the month of April and the first week of May by the National Statistics Institute (INE), which received responses from about 4,600 establishments on the prospects for tourist activity until August, 78.9 percent of the responding tourist accommodation establishments (representing 90.9 percent of their supply capacity) reported that the covid-19 pandemic led to the cancellation of reservations scheduled for the months of March to August 2020.

The Autonomous Region of Madeira was the one with the highest proportion of establishments with reservation cancellations (91.8 percent of establishments and 98.8 percent of the capacity offered), followed by the Azores (90.7 percent and 97.2 percent, respectively), the Metropolitan Area of ??Lisbon (84.5 percent and 94.1 percent, in the same order) and the Algarve (81.9 percent and 92.0 percent, respectively).

In the hotel segment, 92.1%\ percent of the total establishments (94.6 percent of the capacity offered) reported cancellation of reservations due to the pandemic, with this percentage rising to 75.2 percent of local accommodation establishments (79.4 percent of the capacity offered) and 68.8 percent of the total (74.2 percent of capacity) in rural and housing tourism.

According to INE, "the proportion of establishments reporting partial or total cancellations of reservations decreases in the months when traditionally the demand for tourist accommodation services has been more intense".

Still, according to this information collected, about 74.4 percent reported cancellations for June, 63.4 percent for July and 57.0 percent for August.

When asked about the main markets with reservation cancellations (each establishment can identify up to three markets), the national market was the most mentioned, having been identified by 61.0 percent of tourist accommodation establishments.

The Spanish market followed (50.1 percent of establishments), followed by the French (32.2 percent of establishments), German (26.9 percent of establishments) and British (23.4 percent of establishments) markets.

Analyzing the markets identified as one of the three with the highest number of reservation cancellations in each region, it is observed that, in the north, the national market was identified by 66.0 percent of establishments, followed by the Spanish market, referred by 62.8 percent.

In the centre, the national market was mentioned by 84.4 percent of establishments, followed by the Spanish market (53.7 percent of establishments), while in the Metropolitan Area of ??Lisbon the Spanish market was mentioned by 58.9 percent of establishments, in the Alentejo the national market was identified by 81.6 percent of the establishments and in the Algarve 64.3 percent of the establishments referred to the British market.

In the autonomous regions, it appears that the national market was identified by 83.8 percent of establishments in the Azores, followed by the German market (54.7 percent of establishments), while in Madeira this was identified by 72.9 percent of the establishments, followed by the French market (59.3 percent of establishments) and the British market (49.6 percent of establishments).

INE reports that, in the hotel industry, the national market was mentioned as one of the three markets with the highest number of cancellations by 66.5 percent of establishments, followed by the Spanish market (59.0 percent).

In local accommodation establishments, the Spanish market was identified by 50.5 percent of establishments, followed by the national market (48.4 percent), and in tourism establishments in rural areas and housing, the national market was mentioned by 75.2 percent of the establishments.