Around 250 jobs are expected to be created by next year. The Centre of Excellence will act as the main source for users and drivers across Europe, which will permit the transport company to improve its services and internal policies by testing and launching innovations, the company said in a statement.
Not only will the centre assist the users but also the drivers and restaurant partners in the UberEats food delivery service, available in more than 170 cities worldwide and expected to be available in Lisbon later this year. It will also provide a multilingual service to other Uber operations in Europe, in countries such as Spain and France.
Portugal is a rapidly growing market for Uber and is increasingly becoming the main centre for its services within southern Europe.
The fact that there are a large number of qualified professionals has led Lisbon to become the chosen city to welcome Uber’s centre, the general director of Uber in the Iberian Peninsula said.
Uber is an online hire company that lets passengers book a taxi online with a smartphone application. In Portugal it operates in Lisbon, Porto and in the Algarve. Its services have been contested by taxi drivers who believe they do not meet the necessary formal requirements.