Energy bills rise during pandemic

By TPN/Lusa, in Consumer Rights, Business · 23-04-2021 01:00:00 · 0 Comments

Deco has received complaints from families who have received electricity bills of €200 for a month of consumption, when the average amount they used to pay was €80, which is mainly due to the use of heating solutions.

This year, the winter was very cold and the need for energy consumption was higher due to lockdown measures. In January, domestic consumption of electricity increased 31 percent in the same month of 2020 (data from DGEG).

In the first quarter of 2021, aid requests received at DECO on energy billing increased by 61 percent, compared to the same period in 2020.

We also remember that the Government launched an extraordinary support on the electricity bill, which was based on a 10 percent reduction in the tariff, which, despite being worthwhile, is a small support comparing to the energy bills increase.

For this reason, DECO wants to support consumers to manage their energy consumption, having created the Energy Advisory Office (GAE), which is available to all consumers.

GAE has a team of 35 technicians able to inform and help the Portuguese to improve the efficiency of their homes, manage their consumption, understand the functioning of the energy market, as well as resorces to support mechanisms in situations of energy poverty.

To schedule an appointment with the DECO Energy Advisory Office (a project activity - STEP (Solutions to Combat Energy Poverty) financed by the EU’s H2020 program) contacted phone:

213 710 220 or email

Please, find four tips on how to use save more energy at:

Related articles


Be the first to comment on this article
Interactive Topics, send us your comments/opinion on this article.

Please note that The Portugal News may use selected comments in the printed edition of the newspaper.