“It is with deep sadness that we inform you that the entire 'Wonder World Tour' by Shawn Mendes has been cancelled, which includes the show scheduled for June 7, 2023, at Altice Arena”, reads a publication shared on social media.
Ticket holders will be entitled to a refund of their value. According to the promoter, “the refund process starts on July 28, 2022”.
“All online ticket buyers will be automatically refunded within a maximum period of 30 days. For those who purchased tickets in physical stores, you can request them at the respective place of purchase, presenting the ticket and proof of payment, up to 30 days after the scheduled date of the show (ending July 6, 2023)”, reads the publication.
In recent weeks, Shawn Mendes had already postponed some dates of the current tour, which started in the United States and would later go to Europe, due to mental health issues.
In a publication, also shared on social media, Shawn Mendes apologises to fans for the cancellation, saying that he started the current tour “excited to finally return to playing live after a long break due to the pandemic”.
“But the reality is that I was not at all prepared for how difficult it would be to tour after this time away. After talking to my team and working with an incredible group of healthcare professionals, it became clearer that I need to take the time I never took, to 'recenter' myself and come back stronger ", shared the musician.