Where hospitality meets home: a new way to live, stay, and invest with Ando Living

Safak Nervo, Chief Commercial Officer guides us through how Ando Living is your ideal second home and a smart investment in the heart of Europe ensuring quality and peace of mind for both owners and guests.

Could you provide a brief explanation of the serviced apartment concept?

Safak Nervo: Traditionally, serviced apartments are defined as fully furnished residences that combine the comfort of home with the convenience of hotel-style services. At Ando Living, we extend this to ‘flexible living’ — with laidback luxury designed interiors, flexible stay options, and curated lifestyle amenities — including 24/7 assistance, housekeeping, in-room dining, and access to our Clubhouses with the outdoor pool, gym, restaurants and bars.

Our lifestyle apartments are tailored for modern travelers and forward-thinking investors, offering an immersive local experience, paired with a sense of community in Portugal’s most iconic and vibrant neighbourhoods where guests and locals alike connect.

How does Ando Living works for an owner?

Safak Nervo: It is an opportunity to purchase an apartment with financial benefits, making it a valuable long-term asset.

The owners can use their apartment as often as they wish, and when they are not using it, we rent it for them thanks to our fully managed rental service, targeting a return of 6%+ yield revenue. This is possible thanks to the touristic license secured for our buildings.

This model is attractive, particularly as each unit is managed to hotel-grade standards, ensuring both quality and peace of mind for both owners and guests. With stable euro-based returns, exposure to the growing tourism and digital nomad segments, owners get both financial and experiential value in Ando Living.

What are the key drivers behind the rapid growth of serviced apartments in Portugal and Europe, and why are they becoming increasingly attractive to investors within the hospitality market?

Safak Nervo: The rapid growth of serviced apartments can be attributed to several key factors:

• Changing Travel Behaviors: Post-pandemic shifts in work culture, such as remote work and digital nomadism, have created a new demand for flexible, home-like accommodation. Modern travelers seek more than a traditional hotel stay; they want longer-term stays with a blend of comfort and functionality, often in multiple locations.
• Regulatory Changes: As cities tighten regulations on short-term rentals, operators like Ando Living — with full compliance, licenses, and professional standards — gain competitive advantage.
• Investor Diversification: The appeal of serviced apartments extends beyond their potential for high returns. Investors are drawn to euro-denominated income, the asset-backed security of real estate
• Sustainability & Experience-driven Travel: Today’s people are looking for more than just a place to stay; they seek experiences that immerse them in local culture, alongside eco-friendly and sustainable living options.

Ando Living is one of the leading Portuguese brands of serviced apartments. What sets Ando Living apart in this very competitive market and what advantages does it offer to those who invest in its properties?

Safak Nervo: Ando Living is the first lifestyle service apartments brand in Europe, offering a compelling combination of lifestyle living benefits and investment advantages tailored to investors:

Full Ownership Property with Flexibility: Ando Living properties are sold with full freehold ownership, not time-share agreements. As an owner, you are free to use your property as you wish— whether for a single night or throughout the year. Each apartment is delivered fully furnished.

High Yield Investment Returns: When not in use, the property generates income through our fully managed rental service. This turnkey solution offers a return of 6%+ net yield. Simply put, the less the property is used personally, the higher the potential return.

Access to a European Network with a Flexible Living: As an owner, you receive an annual travel voucher, allowing you to enjoy the Ando Living experience in other European cities with planned expansion into seven European countries by 2030.

What projects are currently on the market for those looking for an Ando Living apartment in Portugal?

Safak Nervo: We’re thrilled to be launching three new projects in Lisbon: Santos House, opening in June, in a 400-year-old building offering 32 elegant apartments with traditional tiles and art by Portuguese artist Farinha Rosa; Liberdade Clubhouse, already sold out and set to open end of this year. It will be the first Ando Living European Clubhouse just steps from Lisbon’s iconic Liberdade boulevard, blending five-star services with timeless architecture; and Alfama Clubhouse, opening in 2027, with 56 river-facing units across three beautifully restored historic buildings.

To find out more, visit www.andoliving.com or email sales@andoliving.com. Our team will help you to find the perfect Ando Living apartment and will guide you through the entire buying process.