the chain of delays likely to continue into the summer breaks, the experts at Airport Parking Reservations have put together their top tips on what to do if your flight is
delayed, as well as how to keep entertained during your wait!
Invest in Travel Insurance
delays are becoming a common concern across the world, it is more important
than ever before to carefully plan your trip to the airport. Make sure to
invest in travel insurance that provides cover for travel delays. Although in
countries such as the UK your airline is obligated to look after you after a
particular delay period, most travel insurance policies provide additional
cover for travel uncertainty. Additional cover usually becomes applicable if
your flight is postponed by more than 12 hours due to a strike, adverse
weather, or a mechanical breakdown.
travel delay cover takes a fixed benefit form to help you cover the costs of
expenses, such as food and drink, while you wait at the airport. Make sure that
you keep any receipts of airport purchases, as you can try to claim the money
back from the airline later. Airlines only pay for ‘reasonable’ expenses
though, so you are unlikely to get money back for purchases such as alcohol,
expensive meals, or extravagant hotels.
Your Passenger Rights
your flight is delayed you may be entitled to compensation or a refund, so take
time to get clued up on your passenger rights so that you are not left out of
pocket. For delayed flights departing from the UK or EU, you are protected by
the Denied Boarding Regulation. If your flight has been delayed by more than an
established amount of time (two hours for flights less than 1500km, three
hours for flights 1500km - 3500km, and four hours for flights of more than
3500km) your airline has a duty to look after you.
flight delays outside of the EU your rights will vary and depend on the terms
and conditions of the airline, so be sure to check the terms and conditions
before arriving at the airport. In the United States, airlines are not required
to compensate passengers when flights are delayed or cancelled.
The Airline’s Customer Service
soon as you hear of the delay with your flight, contact the airline’s customer
service team. It is important to note that flight delays that are outside of
the airline's control may hinder your right to compensation, therefore be sure
to check the circumstances before trying to claim or complain! The customer
service team should also be able to provide you with guidance on the immediate
steps you can take to resolve your flight queries.
delays are without a doubt a stressful and frustrating situation, however,
remaining calm can help to prevent further suffering. Be kind to those around
you, whether that be fellow passengers, or airline employees, as all involved
will be feeling distressed by the situation at hand.
modern airports are often populated with huge duty-free stores, as well as
souvenir shops and designer brand favourites. With additional time to spare why
not take advantage of the duty-free offerings available, or partake in some
good old-fashioned window shopping. You never know, you might find the perfect
last-minute outfit for your holiday!
flight delays ranging from as little as minutes, to up to 12 hours, ensure you
come prepared, packing essentials such as a spare change of clothes, snacks,
beverages, phone chargers, toiletries, and entertainment mediums. You could
also consider bringing an eye mask or earplugs so that you can rest during your
with a Book
great way to pass the time is to immerse yourself in a good book, becoming so
engrossed that you forget about what’s happening around you. Whether you are a
lover of cheesy summer romance novels or prefer to indulge in crime thrillers,
packing a book or Kindle is always a good idea. Or, if you don’t have your own,
why not check out the books for sale at the airport?
you can’t leave the airport because your delay isn’t going to be that long, you
could spend time exploring your airport's amenities. Although this may sound
like a dull idea, airports today are being designed to provide an entire
experience, with international cuisine offerings, luxury lounges, indoor gardens,
spas, cinemas, and even swimming pools!
it’s likely you will have already looked into the attractions on offer at your
chosen travel destination, why not spend your wait period researching the
lesser-known attractions. Spend time setting goals for your trip, asking
yourself questions such as, ‘what are the top three things I want to see?’ or
‘what new foods do I want to try?’. By taking the time to research
further you may even come across some hidden gems to explore.